Refunds and Returns

We have a 30-day return policy.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@fiberyum.com. We’ll send you a return shipping label and where to send your package. 

You can always contact us for any return questions at

We have a 30-day return policy.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@fiberyum.com. We’ll send you a return shipping label and where to send your package. 

You can always contact us for any return questions at info@fiberyum.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Refunds

We will notify you once we’ve received and inspected your return. You’ll be refunded on your original payment method. Please remember it can take 7 to 10 day for your bank or credit card company to process and post the refund.

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Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Refunds

We will notify you once we’ve received and inspected your return. You’ll be refunded on your original payment method. Please remember it can take 7 to 10 day for your bank or credit card company to process and post the refund.